| EXECUTIVE
TERMINAL OVERVIEW
In the summer
of 2007 we proudly opened the new Executive Terminal at the Westfield-Barnes
Airport (KBAF). Corporate aircraft operators quickly took note citing
our new facility as the finest FBO in the region with facilities
and operations rivaling many of the larger chain FBOs but with a
refreshingly affordable price.
In addition,
we completed construction of a new 20,000 square foot corporate
hangar shortly after the opening of the FBO increasing our total
hangar footprint to over 56,000 square feet and providing the ability
to accommodate large cabin aircraft.
view
a photo of the Executive Terminal
SAFETY
Our principle
focus is the safety of our Guests and associates and we regularly
review all aspects of our operation to ensure that our standards
are properly maintained. From continual verification of compliance
with aircraft fueling standards (NATA, ATA 103, NFPA 407) to detailed
inspections of the tug and towbar attach points prior to moving
any aircraft, drug and alcohol testing of all employees that may
directly interact with your aircraft, even the use of whistles when
moving aircraft and monitoring catering refrigeration temperatures
to avoid food illness - there is no detail too small when it comes
to your safety.
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SECURITY
Ensuring the
security of your flight, and identity, is another fundamental which
we take very seriously. The Executive Terminal is equipped with
an eight camera closed circuit video surveillance system with a
forty-five day archive. All airside access points are equipped with
electronic access control and ample lighting illuminates the entire
apron and vehicle parking areas. There is even a satellite office
in the Terminal for the local police department.
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GUEST
SERVICES / CONCIERGE
Without question,
our most valuable assets are our dedicated associates. Each team
member is selected based upon their eagerness to assist our Guests
and understanding that their role is intrinsic to the overall success
of your flight - after all, an FBO is as much hospitality as it
is aviation. We also encourage our Guests to utilize our concierge
service to assist in making your stay as enjoyable and productive
as possible.
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MAIN
LOBBY
Upon your arrival,
whether by air or ground, you will be greeted by the large multi-level
glass lobby providing a breathtaking panoramic view of the local
topography. Modern finishes in the atrium are tastefully complemented
by comfortable seating arrangements. Small alcoves with Parisian
cafe tables provide a discrete setting for conversation or you may
journey to the second floor mezzanine for additional interior seating.
Additionally, we invite you to visit the outdoor observation deck
(closed in during the winter season) that overlooks the airport’s
runways and picturesque rolling hills to the east.
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CREW
LOUNGE & QUIET ROOMS
We recognize
that flight crews often spend many hours waiting at an FBO. We also
understand that the FBO’s amenities can make all the difference
between a restful experience and a restless one. The crew lounge
is segregated from the main lobby and is furnished with comfortable
seating arranged around a large, flat screen television. Complimentary
wireless internet is provided if you choose to check your email
or surf the web. Two quiet rooms with relaxing leather recliners
are located adjacent to the lounge and a large flight planning room
is also provided just a few steps away. Clean, private rest rooms,
including showering facilities, are also provided within the lounge
area.
view
a photo of the crew lounge
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CONFERENCE
CENTER
Located above
the main lobby, and available to our Guests with prior request,
is the state-of-the-art conference facility. The large conference
table can comfortably accommodate 16 people and additional seats
that flank the table provide seating for 14 more. A high resolution
ceiling mounted projector casts your message onto a large electrically
controlled screen and a tall podium, with connections for a laptop
computer, is provided for your emcee or speaker. There is even a
refreshment center with sink and refrigerator discretely located
at the rear of the room.
view
a photo of the conference center
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BUSINESS
SUITES
One of our most
utilized amenities are the private business suites. These rooms
come fully equipped with a laptop computer and complimentary wireless
internet connections. Laser printers and telephones with long-distance
capabilities are also provided to all our Guests.
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AVIATION
FUELS
AirFlyte is
proud to offer quality Shell Aviation Jet A and AVGas fuels. The
construction and cleanliness of our state-of-the-art fuel storage
facility has set a benchmark that other operators investing in a
fuel storage facility refer to in designing their own. Our mobile
fuelers are built on late model truck chassis providing unmatched
reliability and all our associates are thoroughly trained in fuel
quality assurance in accordance with NATA and ATA 103 standards
as well as NFPA 407 fire protection guidelines.
Additionally,
in an effort to provide our Guests the ultimate value during an
era of turbulent energy prices, we complement our refreshingly affordable
price by participating in most major contract fueling programs .
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DEICING
New England
is a beautiful place to visit, especially in the fall; however,
winter operations can make your travel plan coordination a bit more
challenging. Although we cannot control the weather we are pleased
to provide our Guests with heated hangar space, when available,
as well as aircraft deicing. Our 1,000 gallon 1,000,000 Btu aircraft
deicer has a 39 foot working height and is equipped with a variable-rate
nozzle allowing us to dial-in the required flow volume based on
the amount of accumulation and, more importantly, making the process
more affordable by improving efficiency. All our deicing professionals
are trained in accordance with NATA’s Business Aircraft Deicing
Guide and are required to refract and verify operating temperature
of the propylene glycol fluid prior to application.
view
a photo of the deicing apparatus
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ANCILLARY
SERVICES
In addition
to the above services and facilities we are pleased to offer the
following ancillary services:
Ground Power
(28v and 14v)
Lavatory Service
Potable Water Service
Hydraulic Oil (Skydrol, Royco 756)
Turbine Oil (Mobil Jet Oil II, Mobil Jet Oil 254, BP Turbo Oil 2380)
TKS Fluid
Oxygen and Nitrogen
Electric Pre-heat (circulates warm air, we do not use propane that
can damage engine and control components)
Aircraft Cleaning
Dishwashing
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LARGE
AIRCRAFT CHARTER
We have been
recognized by many collegiate athletic departments for our professionalism
and efficiency in handling their large aircraft charter needs (MTOW
in excess of 100,000 lbs.). These teams and charter companies have
also applauded our ability to maintain TSA screening requirements
while providing a relaxing and welcoming environment for all their
passengers. Our systematic approach to the ground service and passenger
handling needs has been refined to provide a seamless transition
from landside arrival to airside departure.
Please feel
free to contact us if your organization requires professional ground
handling. We can also assist in coordinating your trip in conjunction
with many of our partner charter operators.
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GROUND
TRANSPORTATION
Rental car,
limousine, and chauffeured sedan services are all readily available
to our Guests. We have carefully selected our ground transportation
vendors based upon their safety record, attention to detail, and
quality of service. In addition, we review airside operating procedures
on a one-on-one basis and maintain control of all vehicle movements
prior to the aircraft arrival to ensure that there are no unintended
deviations.
Our Guest Service
agents would be pleased to assist in arranging your transportation
needs and, as a policy, we review and confirm all reservations prior
to your arrival. Additionally, we would be more than happy to recommend
local vendors if you prefer to coordinate the services directly.
Hertz (local)
- (413) 732-0715
Enterprise (local) - (413) 568-9003
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DRIVING
DIRECTIONS
The following
are downloadable driving directions to, and returning from, many
of the more popular destinations in the region. If you require additional
assistance, or your destination is not listed below, please feel
free to contact a Guest Service agent for directions and recommendations.
to
Amherst College
from
Amherst College
to the Basketball
Hall of Fame
from the Basketball
Hall of Fame
to the
Berkshire Academy
from
the Berkshire Academy
to Canyon
Ranch
from Canyon
Ranch
to Deerfield
Academy
from
Deerfield Academy
to the Eaglebrook
School
from the
Eaglebrook School
to the
Homewood Suites by Hilton
from
the Homewood Suites by Hilton
to Six
Flags over New England
from Six
Flags over New England
to Smith
& Wesson
from
Smith & Wesson
to the Springfield
Marriott
from the Springfield
Marriott
to Tanglewood
from Tanglewood
to the University
of Massachusetts
from the University
of Massachusetts
to Williston
Northampton
from Williston
Northampton
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HOTEL
AFFILIATIONS
We have partnered,
and received preferred pricing, with a select number of local hotels
all of which have been inspected for cleanliness, appearance, quality,
and location to ensure your stay is as comfortable and enjoyable
as possible. Please contact a Guest Services agent for recommendations
based upon the duration of stay, proximity to the airport, entertainment
value, and budget.
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CATERING
As with all
other aspects of our operation, we closely monitor catering food
quality, freshness, accuracy, and presentation. For your safety,
we also maintain a dedicated catering refrigerator with a digital
thermometer that will alert an associate to any temperature fluctations
that may affect food condition and/or spoilage.
Understanding
that our Guests’ needs vary we have developed three tiers
of catering:
Value
- Simple preparation and presentation. Good quality ingredients.
Usually packaged on plastic trays.
Intermediate - More ellaborate preparation. Good
food quality and presentation. Usually packaged on plastic trays.
Gourmet - Detailed preparation using the finest
ingredients. Esthetically pleasing presentation and often packaged
on metal trays based upon aircraft requirements.
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